- The Company shall have the right to refuse or cancel any orders placed for Products listed at an incorrect price, rebate or refund, or containing any other incorrect information or typographical errors.
- The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and User’s credit/ debit/ cash card charged. If User’s credit/ debit/ cash card has already been charged for the purchase and User’s order is cancelled, the Company shall immediately issue a credit to User’s credit/ debit/ cash card account for the amount of the charge
- Email to firstname.lastname@example.org within 24 hours of placing the order or before a dispatch notification is sent by Sudharshan fans. If you wish to change the order, please book a new order while we cancel the original order placed by you.
- Refund process for cancelled order will only be initiated after receipt of return goods at our warehouse. Such returns may take up to 21 working days. Post receipt of return goods process will be initiated for refund of amount which may take up to 21 days to reflect credit into your bank account
- Customer will be informed via an email once the order is cancelled and refund initiated
- If the payment was by Credit/ Debit Card, Net-Banking and Digital Wallets, we will refund the money in your respective payment account. Typically refunds are processed in between 7- 10 working days after order is marked as cancelled.
- Please note that we depend on the credit card issuing bank to ensure refund into your account. We only control release of funds from our side, there is little we can do in case there is a delay from the bank’s end.
Email us at email@example.com or call us at 040-48547799 if you need any assistance